California Civil Jury Instructions (CACI): 1602. Intentional Infliction of Emotional Distress—“Outrageous Conduct” Defined

“Outrageous conduct” is conduct so extreme that it goes beyond all possible bounds of decency. Conduct is outrageous if a reasonable person would regard the conduct as intolerable in a civilized community...."



SHAME ON THESE CLERKS AT THIS 7-ELEVEN AT 909 CHAPMAN IN THE CITY OF ORANGE CA

THANK YOU FOR GOOD CLERKS AT GOOD 7-ELEVENS AROUND THE USA

jerk gif

jerk gif

'The safest option for a woman': What the 7-Eleven incident shows us * "

https://www.wnd.com/2025/11/safest-option-woman-what-7-eleven-incident-shows/ 

I say you allow the female clerks to use guns but not the male clerks. Reasoning being that male clerks at 7-Elevens tend to be very self-righteous and condescending towards customers.
so they're going to see every customer as a scumbag and they're going to be too quick to use that gun, whereas females usually are a little more kind towards customers . Needless to say I avoid 7-Elevens like the plague just because they treat customers so poorly usually. 
"Teach me thy way, O Lord & lead me in a plain path." — Psalm 27:11

AI GENERATED 

Summary of the Article

The article describes how 25-year-old Stephanie Dilyard was fired from her Oklahoma City 7-Eleven after she used her firearm to stop an attacker who threatened to kill her. She says the man told her he would slice her head off, threw items at her, chased her behind the counter, grabbed her by the neck, and continued assaulting her as she tried to escape and call the police. 

At that moment she drew her gun and shot him. She survived but suffered neck and hand injuries. The attacker, Kenneth Thompson, had an outstanding felony warrant and now faces charges including assault and battery, violent threats, and attempting to use counterfeit money.

 Despite working the dangerous overnight shift alone for more than two years, company policy required her to use only "store items" for self-defense. She said she chose her life because her children depend on her.

The article shifts to analysis by John Lott, who argues that many companies misunderstand crime data when they instruct employees to remain passive during an attack. While raw statistics may suggest passive behavior is slightly safer than "active resistance," the category of resistance includes many unsafe methods that skew the data. Lott states that for women, fighting physically is the most dangerous option, since it often leads to escalated violence by a stronger male attacker. 

Running is also risky because many women cannot outrun a male aggressor, and being tackled can cause severe injury. Using improvised weapons like bats or knives doesn't improve the odds much because physical contact still favors the attacker.

Lott argues that a firearm provides the greatest increase in a woman's ability to protect herself. According to his interpretation of Bureau of Justice Statistics data, women using passive behavior are 2.5 times more likely to be seriously injured than women who use a gun. He also claims that when women receive concealed-carry permits, female murder rates drop significantly and rape rates fall by roughly 25% in states that allow nondiscretionary concealed carry.

 The article concludes that while police are essential, they almost always arrive after the crime has already occurred, meaning immediate survival rests on the victim. The final note is that Stephanie's children still have their mother because she defended herself.

Critique

The article is compelling and emotionally powerful, successfully blending a personal story with a policy argument. It highlights the real danger of overnight retail work and the tension between corporate safety rules and individual survival. 

However, it presents only one research viewpoint, relying heavily on John Lott's work, which is respected by some but disputed by others. The article does not explore alternative perspectives, such as why corporations create no-resistance rules, how liability plays into policy, or whether different safety protocols could protect workers without requiring them to be armed.

Additionally, the argument presents a binary choice—passive compliance or firearm defense—while ignoring other solutions like improving store security, mandating two-person shifts, installing protective barriers, or employing on-site security staff.

 It also does not address potential legal or employment consequences for workers who carry guns against company policy. Still, its primary strength is that it raises an urgent question about what individuals, especially women, can realistically do when physically overpowered and alone.


"Killing of Andres Guardado "- Wikipedia

 Reminds me of when a dishonest 7-Eleven employee tried to destroy my phone thinking it would destroy the evidence I had against him.  he smashed my phone on the ground but that did NOT ruin the SD card with the footage

NOT 7-ELEVEN BUT ALSO IN THE CLERK HALL OF SHAME (Chevron Pasadena)

above:  perp #2
above: perp #1 

This was my 15th straight year at the  Rose Parade, and the last two years in a row in same spot (near the Chevron at 1400 E. Colorado Ave. Pasadena CA 91106) ...we went to the Rose Parade and like many others stood by the sidewalk as the floats went by.

 Halfway thru the parade last year (2018)  the guy claiming to be the owner came up to my wife & I and started yelling at us to GET OFF his grass..the little strip near the sidewalk which actually may be public property. 

Needless to say, there were others on the grass as well, but he chose to TAKE OUT HIS ANGER at me because I was standing on a bucket, and he CLAIMED I was blocking the view of the people in their motor homes who he rents out the parking lot to for parade viewing. 

This OWNER seemed to  care nothing about the parade or the people, ONLY about the money he was making from the motor homes. Furthermore, instead of asking nicely if we could move one way or another to appease his motor home customers, he  made it a POWER & CONTROL  issue..ie confrontational. 

Hence, we refused to move, and told him to go get the police if he thinks we are breaking the law. So he stomped away angrily and came back with a sheriff deputy, who said he was "NOT SURE" if this was private property or not. 

The deputy (last year, 2018) handled it perfectly, saying, "if you just move your bucket ahead two inches on to the sidewalk , this silly issue is resolved.
 I agreed because the deputy was cool about it. 

///  FAST FORWARD to 2019, same scenario, ..again the Chevron owner waited until halfway thru the parade to CONFRONT ME & my wife. It was obvious he had PRE-PLANNED it this time.. he came with another fellow & immediately GOT IN MY FACE saying "GET OFF MY GRASS.." 

BY the way, this time there was nobody in a motor home behind me. They were on the roof . Nobody's view was blocked. He was ANGRY from a year ago ! Once again I said, "Go get the police" ..so perpetrator #1 stomps away while perpetrator #2 holds up his arm trying to block my camera as I filmed the parade (I've been doing this every year for many years) .

 I would move my camera and he would jump up and try to block the camera like a basketball player, and also started pushing up against me with his body. It was VERY IMMATURE & PETULANT & offensive, to say the least. 

Perp #1 returned w/ 2 deputies and I realized he had CONCOCTED A STORY as if I was disturbing people..the deputies arrived expecting to find a troublemaker . Perp #1 had gotten them RILED UP in advance. 

Instead of calmly investigating whether any laws were being broken that they needed to "enforce", they came by like "bouncers" working for the Chevron perp. 

Meanwhile, I was losing valuable film time. I take great pride in filming the entire parade and have followers who are waiting to watch. I acquiesced for the time being and my wife & I moved off to a different area, but it DEFINITELY left a bad taste in our mouth & also other spectators who were on our side (which was ALL of them). 

Also, after moving to a new location, I noticed the two deputies who acted like bouncers more than trained law enforcement , walk into the Chevron and one came out with food , making me wonder if the perpetrator owner basically "bribed" them to do his bidding (maybe these are reserve deputies ?

 Later I asked for their names, and they refused to tell me. & they also refused to tell me the name of their supervisor. & they did NOT have name tags or badges displayed. This is a separate matter which I will address to the L.A. Sheriff Dept) /  So that's the story of the CHEVRON perp.

He cares about money, not about people. And he holds a grudge..I don't know what his background or religion is, but it's  A little scary. I'm glad he doesn't know my name or address.

 I ask CHEVRON corporation to intervene ! I am a good law-abiding citizen. I do NOT deserve to be mistreated as I was. -John Vander- (BA/BA/M.Div)

don't hate me ! , BEWARE of this HATEFUL CLERK & his SIDEKICK AT 7-11 OR...



SHAME on the HATEFUL CLERK at 7-11 in the CITY of ORANGE CA (909 west Chapman) (& his sidekick)



 they SMASHED MY PHONE THINKING IT WOULD KILL THE PHOTOS & VIDEO BUT THEY DIDN'T REALIZE IT'S THE TINY LITTLE SD CARD INSIDE IT THAT SAVES THE JPEG & 3GP VIDEO...I never got reimbursed for my phone, the City of Orange cops went LAME on me..







i FORGIVE THEM & AND I FORGIVE THE CITY of ORANGE COPS...I realize now that a lot of them have Anger inside because of their jobs, and I represent FREEDOM and, freedom causes jealousy in them...but what can I say? My Freedom comes from CHRIST..not from growing up with a silver spoon. They can have the same freedom if they accept Christ with ALL their Heart, Mind, Soul, & Strength. I hope they will do so before it is too late. Repent & Be Baptized! We are ALL sinners who need Christ, need Grace, need God. But the only way to get it is to HUMBLE OURSELVES and bow down to the Father Son & Holy Spirit !

4/4/16 re SLEAZE BAG AT 7-11 PALOS VERDES

I GO IN HERE in the mornings every now and then...it's right next to the ocean...some guy left his phone by the newspapers...so I asked the clerk is this your phone. And he said, "no its the guy working there..." a few moments later this latino(?) guy came in and I said "you shouldn't leave your phone there...somebody could steal it..." and he responds by saying, "oh year, like who?" as if i was thinking about doing so. What a jerk. I was trying to help and protect him, and this sleaze bag makes me feel as if I'm a possible thief. So i told him he was a jerk and an asshole, and wished somebody had stolen his phone. Most people would thank another person for thinking of their well-being. This guy tried to turn me into a bad guy. I think it is actually an example of some of the race-based B.S. we deal with as white people in southern California. It's often Latinos doing this, which is a shame. Shame on this guy.  

Why chase a person who stole a sandwich and a beer? "Video Shows Deadly Confrontation Between Married 7-Eleven Employees and Alleged Shoplifter in Valley Village" | KTLA

I've been at stores where I've seen people stealing things and I've watched them walk out and I reported it to the clerks who don't do anything, and,ironically, that's the right response . I mean why risk their life to go after a person who just still three or four dollars worth of merchandise. and they're hungry . not that they should steal it. but why chase at the risk of losing your life for no good reason. Just write it off as stolen merchandise or spoiled Goods.

http://ktla.com/2016/03/25/2-employees-stabbed-1-fatally-trying-to-stop-robbery-at-valley-village-7-eleven/

Vk

not surprising: "7-Eleven appears to be involved in 'de facto ethnic selection', lawyer claims "| SBS News

Here in the USA most of the 711 workers are in the minorities from other countries :Arabs Africans Asians etcetera

http://www.sbs.com.au/news/article/2016/03/29/7-eleven-appears-be-involved-de-facto-ethnic-selection-lawyer-claims

Vk

STOP JEERING GREG @ 7-11 !

STOP JEERING GREG @ 7-11 ! 

SHAME ON YOU


--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

Fwd: The fact that the 711 clerk knew/believed he could get away w his outrageous behavior speaks more about the orange pd than anything else


BY THE WAY, The fact that the 711 clerk (on Chapman Ave in Orange CA) knew/believed/thought he could get away w his outrageous behavior speaks more about the orange pd than anything else,..obviously he has called police before, perhaps in some instances rightly so, but in this case he was the aggressor...I simply asked if they had a written policy about requiring $2 minimum for use of credit/debit card. Yet this clerk knew/assumed he could do WHATEVER HE WANTED toward me barely short of smacking me up side the head (he actually did kick the slippery floor cone at me, and actually did hit my hand  holding the phone, and actually did spread out his arms to try to block me from getting my phone back from the latino guy) without recourse by the City of Orange police. He was absolutely confident that the police would take his side NO MATTER WHAT. It was almost as if he was one of their fellow police officers. And you see this from too many clerks...this cockiness...and their absolute sense of self-righteousness. The only problem is that they are SINNERS TOO (apart from any actual criminal behavior). They should go to church sometime and learn the truth. YOu need to know you are a sinner,confess you are a sinner, ask for grace from God because you are a sinner. But apart from the theology lesson, the police should not be empowering the clerks to such an extent that they believe they can abuse customers and get away with it. Shame on the Orange PD! Shame on this clerk, and his accomplice !



--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

8/25/14 KEY WORD "FLEEING": "PD: 7-Eleven clerk shoots fleeing beer thief in head "

"...According to an arrest report, 55-year-old Mariano Tejeda-Zuniga was booked into Clark County Detention Center in connection to a shooting that happened about 3:45 a.m. in the 2100 block of Maryland Parkway....Officers were then given permission to view security video of the incident, which showed Tejeda-Zuniga chasing a man out of the store and firing a gun at the person. Tejeda-Zuniga claimed the man walked out with beer without paying for it...."


--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

"Top 95 Complaints and Reviews about 7-Eleven"




NOTE: 
"7-Eleven does NOT participate in the ConsumerAffairs accreditation program. 
Learn More"

--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

PORTLAND 5/19/14 "7-Eleven cashier caught shorting customers"

http://www.katu.com/news/problemsolver/7-Eleven-cashier-caught-shorting-customers-259835211.html

--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

SAN ANTONIO: "7-11 clerks busted in alleged $82,000 lottery scam"

http://www.khou.com/story/news/local/texas/2015/08/05/7-11-clerks-busted-alleged-82000-lottery-scam/31154627/

--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

THIS IS HAPPENING MORE & MORE: "‘Get out white boy’: Ex-D.C. official sues city"


Racism against whites by blacks & latinos is on the rise,
although usually it is more covert than overt:
THIS IS HAPPENING MORE & MORE: 
"'Get out white boy': Ex-D.C. official sues city"




--

If u declare with your mouth,

"Jesus is Lord," & believe in your heart 

that God raised Him from the dead, 

u will be saved." 

Romans 10.9

warning re graphic language & abuse: i suspect GREG made this youtube comment using a fake name "daniel travanti"

this is the comment I found on my youtube channel that I use to raise awareness about this clerk (greg) & his accomplice at the 7-11 on Chapman in orange California . Going to the user's channel you find nothing, meaning he probably started a channel using a fake name so he could post this comment anonymously. This would fit his profile of verbal abuse.
******************
"You sir, are a pathetic shit-stain.Good day."
***********************
 
see Daniel travanti's (ie greg the clerk? ) youtube channel at:
 

MY VIDEO RESPONSE to the HORRIFIC 7-11 INCIDENT ON CHAPMAN AVE IN ORANGE CA


Also see
https://www.youtube.com/watch?v=Xb129SrZ8iI
https://www.youtube.com/watch?v=9gnjIFTjmjQ
*****************
ALSO
http://shame-on-711-orange-california.blogspot.com/2015/10/welcome-82015-city-of-orange-police.html

warning: graphic language (by them, not me);
note: this is ALSO A PRAYER REQUEST. Ever since this happened I have felt depressed, and a loss of confidence in humanity and citizenship, and possibly a loss of confidence in police (they said they were going to go forward with vandalism charges...but as of 10/9/15 apparently only against the Latino guy...why NOT the white clerk too? He assisted the latino guy in trying to get away with my phone, or preventing me from getting it back...by sticking his arms out.  So I ask for prayers for me to regain my gumption for life here in southern California as a Christian evangelist.
*******



8/21/15 i am NOW CONVINCED that this was an anti-CHRISTIAN HATE CRIME, 

combined w/ "college boy" jealousy (a lot of these workers have intense anger towards those who went to college, especially adult white males, who they like to refer to as "white boys" no matter what age (i'm a 48-year-old man by the way, and partly disabled):  

TRANSCRIPT:
volunteer: "greg where's the sign that says there's a $2 minimum...i'm a volunteer..
BALD RED (BR "greg"): anything credit or debit..
ME: who made that up..
that's policy..store policy.
BR:do u want to be served or not..k sir do u want to be served or not?  
ME: r u the owner? 
BR: no, I'm not...i'm the owner, sole proprietor, operator, I'm security, I'll escort you out...so, get out of here...
ME: did I do something wrong? c'mon...
BR: you're being a smartass..
ME: i'm just asking why...get out...I talked to the owner yesterday , he didn't say that...
BR: [unintelligble...maybe i'll talk to him too ? "what's he going to do?" 
ME:  what's your name? 
BR: greg. get out. 
ME: ok greg you're on tape. 
BR: get out. you're a smart ass
me:  u want to... you're on videotape...u want to hit me, r u going to hit me?
BR: get out.no, why would I hit you ? 
me: you're acting violent toward me. 
BR: You're a lame. you're a lame. why would I hit you?
me:  I'm a lame? why am I a lame?
BR: because you're a lame. 
you're a punk. 
me: what's that mean? I'm a punk.
BR: what u think you're going to provoke me? you're a f__k__g moron. yes you are. 
me: wow! ok.greg thank you. i'll talk to noah...
BR: yes I have it on video too. 
LATINO GUY(LG):.get out of here
me:u work here too? 
LG: i'm from the hood, now get the F out...get out homie. 
me: NO, you don't talk to me that way. 
LG: get out. 
ME: no. 
LG: you don't want trouble. why are you talking to me that way. I didn't do anything wrong. who r U?
LG:  u don't need to worry about who I am. u don't like me. No, I don't. u start s--t...; just get out. 
me: what did I do wrong? no, not the way you talk to me like that. who is this guy?
LG: get out. [
BR: GET out of my establishment. 
me: NOW its your establishment? 
BR: yeah it is. I'm the one in charge of it right now.
me:  r u the owner. [he starts walking around toward me again] 
LG: I'M  telling u bro.
me:  u dont scare me man. 
LG: the F what I do. 
me: are you going to hit me?  u going to hit me? 
BR: Get the F--k out ! 
me: U just hit me, kicked me with ..i'll wait for the police.
BR:  Get the F out of our property dude. excuse me, get out. Get out of my face. 
me: u just hit me. [RIGHT THERE HE HIT MY HAND HOLDING THE PHONE] i'll wait for the police
BR: wait for the police, get the F---k outta here. guess who's side they are going to be on u f--k--ng moron. 
me: I don't care. i'll wait for the police. 
BR: I asked u to leave. get the F--k outta here.
me: i can stand here
BR: you're disrupting my business. this is private property u idiot.get the F--k off it. 
me: i'll wait for the police. 
BR: You're on private property. get off 
me: i'll wait for the police. 
BR: I'll take it as a personal threat. 
me: ok. 
LG: [i think he called me a bastard and a piece of sh-t...more unintelligble
me: what did I do man? I have a credit card
BR: come inside [he says to Latino]. leave this f--k--g out here.do NOT come in this f--k--g door, dude, 
me: you're on video man. [he slams open the door hitting me again]
BR: stay away from my business
me: you're anger is going to get you in a lot of trouble. I didn't do anything wrong. 
BR: u didn't do anything wrong? ur a smarta-- f--k--g b--tch...
me: I just asked to use my credit card, and asked why..and 
BR: that's not what u said...don't lie u f--k--g idiot. i told u there's a $2 minimum, [unintelligible & facial contortions] you're a f--k--g b--tch. 

me: you hate me because...

[ AT THIS POINT the LATINO GUY GRABS MY PHONE from MY HAND]. He will not give it back. He starts walking around the corner of the store. BR puts his arms out to block me from following the latino who has my phone. I push my way thru his arm blockade, and follow the latino around the corner of the store. I keep saying, Give me back my phone. SUDDENLY HE LIFTS HIS ARM & SMASHES MY PHONE on the CONCRETE as HARD AS HE CAN.  It shatters. I bend down to pick it up and feel the heat of the two of them near my back as if they are about to attack me. I turn and run with the phone back around to the front of the store and to the donut shop next to it. I ask the Asian ladies working there to call the police. They refuse to call the police. They tell me to use the payphone right outside the door. I pick up the payphone and call 911 and start telling the person to send police. As I am speaking I see a police car driving by but doesn't appear to be coming to the parking lot. I put the phone down and run to the street and wave the officer (Ruelas) down. Ruelas pulls into the parking lot and I tell him what happened. 

[i will continue narrating this in the near future...but as of 10/12/15 the City of Orange police little to nothing about it. In every interaction with them (Officer Smith, Detective Maldonado, Detective Murphy) they have emphasized that I could be charged with trespassing, and that the store clerk has the legal right to verbally abuse me. They have downplayed the smashing of the phone, even slightly questioning whether it actually happened (despite having my broken phone as "evidence" in their possession) 

 ( "detective" maldonado tried to re-narrate by saying it was "tossed" in the bushes...but the cover was literally shred into pieces...it landed on the back (on the battery & back cover) not on the front so it didn't shatter the glass but it sent small parts flying..the phone was totally destroyed ...even the extended life battery was swollen up with parts distended ...surprisingly the battery still works but with a replacement phone the cover won't fit because the battery is too swollen).

 Most importantly, they are only seeking the Latino guy for "questioning"...not even an arrest warrant (for vandalism)...meaning, in essence, they are not going to put an ounce of effort into finding him. They are trying to sweep it under the rug. 

And they're not going to do anything to the clerk for assisting the latino in stealing and destroying my phone. As best as I can tell, the clerk suddenly became concerned about me having video of his temper tantrum and told the Latino guy to come with him back outside the store where I was waiting for the police, and they planned together to get the phone and destroy it with the intent of destroying the video. 

The only problem (for them) is that even though they destroyed the phone, they didn't destroy the sd card that contains the video (and all other externally-stored data). 

The only problem for me is that the City of Orange police don't seem to care about doing anything, let alone defending me. I believe it is "college boy' discrimination. Even cops do this. Although I am a 48-year-old man, it is more convenient for the cops to keep me in my place by giving me the "college boy" treatment (ie thinks he's smart, has a sense of entitlement, we'll show him who's boss, etc ).